Privacy policy
Last updated: 04/02/2026
At Nusaiba, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
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Information We Collect
When you use our website, we may collect the following information:
Personal details such as your name, email address, phone number, billing and shipping address
Payment information (processed securely by third-party payment providers, we do not store card details) Order history and purchase details
Technical data such as IP address, browser type, and device information
Cookies and usage data to improve website performance
2. How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your order or enquiries
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
Contract to fulfil your order
Legal obligation; for accounting and compliance
Legitimate interests; to improve our services and prevent fraud
Consent where you have opted in to receive marketing communications
4. Marketing Communications
If you opt in, we may send you emails about new collections, offers, or updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
5. Sharing Your Information
We only share your information with trusted third parties when necessary, including:
Payment processors
Shipping and courier services
Website hosting and analytics providers
All third parties are required to keep your information secure and confidential.
6. International Customers
As we sell internationally, your information may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no online transmission is completely secure.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.
9. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
10. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@nusaiba.co.uk
Company: Nusaiba
Location: United Kingdom